Solving housing benefit problems

This course aims to help participants solve common housing benefit problems and to quickly resolve issues which frequently cause distress and hardship to tenants and rent arrears to the landlord. The course will also give participants confidence in using a standard reference book as a tool for tackling such problems.

Starts on	17/09/2009
Location	London

Participants should have some prior understanding of the Housing Benefit system.

The course will focus on:

·delays

·evidence and the verification rules

·overpayments

·backdating claims

·discretionary Housing Payments

·absences from home

·non dependant deductions

·the effect of going into paid work.

The course price includes a comprehensive textbook.

Who the course is aimed at

Learning and Skills Councils, Jobcentre Plus, contractors, Citizens Advice, debt agencies, voluntary organisations, housing associations

Places and Dates

17 September 2009 – London

Tutors

Neil Bateman, LLB, Dip SA, Dip MS, CQSW

Price

Private sector£245

Public sector and academic institutions£195

Charity, voluntary sector and not-for-profit£145

Thank you.